GDPR Compliance

This GDPR Compliance Document outlines how Kern Electrical Solutions ensures compliance with the General Data Protection Regulation (GDPR) while handling personal data through our e-commerce website, SolutionsShop. We are committed to protecting user data and maintaining transparency in data processing practices.

Data Collection & Processing
We collect and process personal data only for legitimate business purposes, including order fulfilment, customer support, and marketing, as outlined below:

Types of Data Collected:

Personal Identification Data:
Name, email address, phone number.

Billing & Shipping Data:
Address, payment details (processed through third-party payment providers).

Account Data:
Login credentials, order history.

Marketing Preferences:
Newsletter subscriptions, opt-ins.

Technical Data:
IP addresses, cookies, device/browser information.

Legal Basis for Processing:
We process data under the following legal bases:

Contractual Obligation:
Processing necessary for order fulfilment.

Legal Compliance:
Retaining financial records for tax purposes.

Legitimate Interest:
Customer service, fraud prevention.

Consent:
For marketing and cookies where applicable.

User Rights & Control Over Data
Users have the following rights under GDPR:

Right to Access:
Request copies of their personal data.

Right to Rectification:
Correct inaccurate or incomplete data.

Right to Erasure:
Request deletion of personal data under certain conditions.

Right to Restrict Processing:
Limit the use of their data.

Right to Data Portability:
Obtain and reuse their data across different services.

Right to Object:
Withdraw consent for marketing communications.

Users can exercise these rights by contacting us at info@solutions.ie

Data Storage & Security

We store data securely using encryption and access control mechanisms.

We implement industry-standard security practices to protect against unauthorized access and breaches.

Data retention policies ensure data is only kept as long as necessary.

Cookies & Tracking Technologies
We use cookies to enhance user experience and analyse website traffic. Users can manage cookie preferences via our Cookie Policy
and opt-out of tracking where applicable.

Data Breach Notification Policy
In case of a data breach, we will:

Assess the impact and mitigate risks immediately.

Notify affected users and authorities within 72 hours
if required.

Provide guidance to affected users on protective measures.
Updates & Contact Information
This GDPR Compliance Document is subject to periodic updates. Users will be notified of significant changes.

For any questions regarding data privacy, users can contact: Kern Electrical Solutions

Email:
info@solutions.ie

By using our e-commerce website, users acknowledge our data processing practices as outlined in this document.